ENSTAR CUSTOMERS RECEIVED CREDIT REFUNDS
Anchorage, AK - The Consumer Protection Section of the Regulatory
Commission of Alaska (Commission) announced today that over 980 customers
of ENSTAR Natural Gas Company (ENSTAR) received credits for overcharges
associated with duplex and multifamily dwellings.
In September 2007, the Commission ordered ENSTAR to notify 10,700
small commercial customers of an opportunity to request a rate adjustment. If a
customer paying the commercial rate has a building used strictly for residential
purposes and has two or more apartments supplied through the same meter, that
customer is entitled to the lower residential rate.
According to ENSTAR’s final report filed with the Commission, ENSTAR
received over 2,000 requests for a rate adjustment, and about half of those
requests were eligible for transfer from Small Commercial to Residential rates.
ENSTAR provided rate adjustments in the form of refunds or credits totaling
$701,376.
According to Section Chief Grace Salazar, “With lower future rates, those
customers will save even more than the refund credit.”
Date Issued: 12/17/2007