Consumer Awareness Hearing for ACS Telular Customers in Klawock and
South Thorne Bay
WHERE: CITY HALL OF KLAWOCK
550
SUMMIT STREET
KLAWOCK,
ALASKA
WHEN: THURSDAY, FEBRUARY 25, 2010
5:00
P.M.
The Regulatory Commission of Alaska has scheduled a consumer awareness
hearing to allow Alaska Communications Systems of the Northland (ACS-N) to
explain its proposal to offer wireline service in South Thorne Bay and the Mary
Jackson, Big Salt Lake, and Klawock Lake subdivisions of Klawock. ACS-N will
provide estimates of line extension charges and answer questions from its
customers.
In February 2008, the RCA opened Docket U-08-23 to investigate issues related to
wireless Telular service provided by ACS-N in the communities of Thorne Bay and
Klawock on Prince of Whales Island in Southeast Alaska. ACS-N has since
upgraded its Telular service and provided credits to all customers who experienced
known service outages during a time of poor service. ACS-N has also filed a
proposal to offer wireline service consistent with the line extension terms in its tariff.
The RCA determined that it would be appropriate to hold a consumer awareness
hearing to allow ACS-N to present information about the proposal. In Order U-08-23(9), the RCA required ACS-N to provide a detailed description of its plan to offer
wireline service, provide estimates of line extension charges, and answer questions
from its customers about the proposal at the consumer awareness hearing.
Telular customers of ACS-N in South Thorne Bay and Klawock are encouraged to
attend the consumer awareness hearing scheduled to convene at 5:00 p.m. on
Thursday, February 25, 2010, at the City Hall of Klawock.
ORDER
Date Issued: 2/18/2010