RCA Advises ENSTAR Small Commercial
Customers of Available Lower Residential Rates
& Potential Refund
Anchorage, AK - The Consumer Protection Section of the
Regulatory Commission of Alaska announced today that
ENSTAR small commercial customers may qualify for lower
residential rates if their gas service for two or more apartment
units is supplied through one meter.
In a recent investigation of an informal complaint, ENSTAR
informed the Commission that out of the 10,000 small
commercial customers, over 2,600 accounts have been
changed from Small Commercial “B” rate to Residential “A”
rate. By law, AS 42.05.371, ENSTAR is required to apply rates
that are most advantageous to customers. The Commission
required ENSTAR to notify all small commercial customers of an
opportunity to request a rate adjustment if their apartment
units are supplied through one meter and their accounts have
not been reclassified to Residential “A” rate. The difference
between Small Commercial and Residential rates are as follows:
|
|
Small Commercial
Schedule “B”
|
Residential
Schedule “A”
|
|
Customer Charge (Monthly)
|
$12.00
|
$9.00
|
|
ENSTAR Service Charge (Base)
|
$0.15501 per Ccf
|
$0.11054 per Ccf
|
|
Supplier Gas Cost (GCA)
|
$0.70279 per Ccf
|
$0.70279 per Ccf
|
Once a customer requests a rate adjustment, ENSTAR will send
a representative to the building location to verify qualification
for the Residential “A” rate. If the site customer’s eligibility is
verified, ENSTAR will change the rate from Small Commercial
“B” Rate to Residential “A” Rate and any applicable refunds will
be applied to the account or mailed to the customer. A copy of
ENSTAR’s Rate
Adjustment
Request form may be downloaded from the
Commission’s website at http://www.state.ak.us/rca.
Enstar Small Commercial Press Release 10/24/07
Date Issued: 10/24/2007