Golden Valley Electric Association, Inc. Announcement.

The Regulatory Commission of Alaska has been informed by Golden Valley Electric Association, Inc., of the following information:

GVEA hereby provides the Commission notice that effective 5:00 p.m. today, March 18th, GVEA’s main office lobby in Fairbanks as well as its satellite office lobbies in Delta Junction and Nenana will be closed to the public until further notice. These closures are in response to the rapidly changing developments regarding COVID-19, and is a precautionary measure to mitigate against the potential spread of the virus.

GVEA is closely monitoring the rapidly evolving issues and recommendations related to COVID-19. GVEA is following the guidelines of the Centers for Disease Control (CDC), along with local and state directives, to help prevent the spread of the virus in Alaska.

GVEA provides access to your account 24/7. Consider using one of these alternative methods to make a payment:

Payment drop boxes available at Fairbanks, Delta & Nenana
Your payment will be processed the next working day.

Interactive Voice Recognition phone system
Simply call 452-1151 (or 800-770-4832) and follow the prompts.
Note: You'll need your account number.

Go to

GV E-Bill (pay your bill on-line 24/7)

Use MY ACCOUNT to pay bills, manage account, track usage

Note: You'll need your account number to create an account.
GVEA's Mobile App
Download the app from the Apple Store or Google Play.
Note: You'll need your account number.
Bill Payment Kiosk
Available at the Delta office 24/7
Fairbanks from 6am - 9pm, 7 days a week
8am - 5pm, Mon. - Fri., a phone is available inside the Fairbanks entryway

Date Issued: 3/18/2020