ML&P Warns Customers of Recent Utility Scam:
Municipal Light & Power warns customers to be aware of a recent scam reported by a
customer. In the scam, customers are provided an 800 toll-free phone number to call in
payment to avoid a disconnection or to receive a discount on their bill.
The 800 number includes a sophisticated voice recording system similar to ML&P’s
Integrated Voice Recognition system. The scam also provides recordings representing
other businesses upon follow-up calls to the number.
Customers should be aware of utility scams and are asked to contact an ML&P Customer
Service representative for questions regarding an account or account notice. For ML&P
customers, the Customer Service contacts are:
·
Phone: 907-263-5340
·
ML&P toll-free number: 888-999-5340
·
Customer Service Lobby: 1120 East 1st Avenue
If you believe you have been a victim of fraud, file a report with the Anchorage Police
Department over the phone at:
·
907-786-8500
Date Issued: 4/9/2015