As the COVID-19 pandemic continues to create uncertainty and concern for many utility customers in Alaska, the Regulatory Commission of Alaska’s Consumer Protection & Information Section wants to ensure that every customer stays current with their utility bills to maintain their services and avoid late payment fees.

If you are having trouble making bill payments, contact your utility providers. Discuss your situation and options with them.  Many electric, gas, water and wastewater utilities are continuing to offer payment flexibilities for consumers experiencing hardship at this time.  Help is available through payment plans, deferral arrangements, and other options.  It’s important for customers to pay what they can and keep in contact with their utility providers.

If you are a renter struggling to pay rent or utilities, apply for Alaska Housing Rent Relief.  This NEW rent relief program provides up to 12 months of rent and/or utility relief and is open to all eligible Alaskans through the Alaska Housing Finance Corporation.  Application deadline is Friday, March 5, 2021.  For more information and to apply, visit: AHFC Rent and Utilities Relief.

Date Issued: 2/17/2021