Recruitment Announcement: Consumer Protection & Information Officer I and Office Assistant II Positions.

The Regulatory Commission of Alaska is recruiting for two positions:  a Consumer Protection & Information Officer I (PCN 08-6040) and an Office Assistant II (PCN 08-6072).

Under the direction of the Consumer Protection Section Chief, the Consumer Protection & Information Officer I position will investigate informal complaints filed by consumers and the general public regarding services, rates, charges, billing disputes, and management practices of public utility companies.  This position also provides information and consumer education concerning utility tariff filings, status of proceedings before the commission, the effects of commission decisions in those proceedings, and commission statutes and regulations.  For more information and to apply, visit Workplace Alaska.  Recruitment closes at 5:00 p.m., August 24, 2020. 

The Office Assistant II position will provide a broad range of clerical support in the Records & Filings Section.  At the direction of the Section Manager and Section Lead, the position will assist with issuing commission orders; public meeting agendas; mail handling and routing; filing paper records; scanning; compiling appeals; responding to records requests; data entry into the agency’s case management system; acting as relief for the reception desk; and applying technology skills in a busy office setting.  For more information and to apply, visit Workplace Alaska.  Recruitment closes at 5:00 p.m., August 26, 2020. 


Date Issued: 8/11/2020