Overview
What the RCA Regulates
You should contact the RCA's Consumer Protection Section regarding any
issues on the following items:
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Rates and charges
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Meter and billing accuracy
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Deposits
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Disconnection of service
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Cost of Power Adjustment (COPA) or Fuel Cost Rate Adjustment
(FCRA)
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Power Cost Equalization (PCE)
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Simplified Rate Filing (SRF)
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Line extensions
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Safety issues
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Electric lines up to the meter
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Reliability of the electric service
What the RCA Does Not Regulate
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Electrical wiring inside the customer's building
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Damage claims
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Right of way issues
Last Updated 09/07/2007
Ways to Lower Electric Bills
Date Issued: 4/9/2008