What the RCA Regulates
The RCA's Consumer Protection & Information Section may investigate refuse utility issues including but not limited to:
  • Billing and Collection Requirements
  • Can / Dumpster /Roll-On & Roll-Off Container Rates (See Sample Monthly Utility Rates)
  • Cancelation/Discontinuance of Service
  • Deposit Requirements
  • Interval of Pickup
  • Late Fees and Finance Charges
  • Non-recurring Rates and Surcharges
  • Quality of Service
  • Curbside Pick up
  • Safety Issues

What the RCA Does Not Regulate
  • Damage claims
  • Curbside Recycling
  • Commercial Refuse Services
  • Solid Waste Services (operated by the Municipality of Anchorage)
  • Landfill Services

Last Updated 08/02/2018

Date Issued: 8/2/2018