Protecting consumer interests. Promoting economic development.
Before submitting an informal complaint to the RCA, please refer to "How to File a Complaint with the RCA"
to understand the process. Complaints related to telephone calls between states (FCC Complaints) and to
Alaska's TRS provider (TRS Complaints) have different processes.
Have you attempted to resolve the matter with the utility?
It is important that you attempt to resolve your problem directly with the company before filing a complaint with the RCA. If you click No,
you will be asked to review and complete the informal complaint procedures before submitting a complaint.
701 West Eighth Avenue, Suite 300 Anchorage, Alaska 99501-3469
Phone: (907) 276-6222 Fax: (907) 276-0160 TTY: (907) 276-4533
Toll Free: (1-800) 390-2782 (outside Anchorage, within Alaska)