Overview

What the RCA Regulates
You should contact the RCA's Consumer Protection Section regarding any issues on the following items:
  • Rates and charges
  • Billing accuracy
  • Disconnection of service
  • Taxes & surcharges
  • Slamming
  • Cramming
  • Line extensions
  • Reliability of the telephone service
  • Prepaid phone cards
  • Telecommunications Relay Service
  • Lifeline & Link Up (Subsidy)
  • Eligible Telecommunications Carrier status of wireless companies


What the RCA Does Not Regulate
  • Do-not-call/telemarketing
  • Damage claims
  • Right-of-way issues


Last Updated 09/07/2007



FY07 Telephone LEC Rates
Date Issued: 2/4/2008