Overview
What the RCA Regulates
You should contact the RCA's Consumer Protection
Section regarding any issues on the following items:
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Rates and charges
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Billing accuracy
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Disconnection of service
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Taxes & surcharges
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Slamming
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Cramming
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Line extensions
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Reliability of the telephone service
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Prepaid phone cards
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Telecommunications Relay Service
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Lifeline & Link Up (Subsidy)
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Eligible Telecommunications Carrier status of
wireless companies
What the RCA Does Not Regulate
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Do-not-call/telemarketing
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Damage claims
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Right-of-way issues
Last Updated 09/07/2007
FY07 Telephone LEC Rates
Date Issued: 2/4/2008