Regulatory Commission of Alaska

Public Comment for TA476-18 by Lisa Torkelson

I requested paperless billing with MEA, but was informed that they are required by their tariff with RCA to mail a paper statement each month.
Thus, I'm commenting on MEA's current request to change.

In an effort to be eco-friendly and cost-efficient, many businesses, and most utilities, offer 'paperless' billing, and have for many years. Through the MEA website, I can download a digital version of the paper copy so, for those of us who don't want more paper to file (or toss), this RCA requirement is outdated.  Furthermore, we, the customers, are ultimately bearing the additional postage, paper, and printing costs of, not to mention staff time to prepare, every bill that goes straight into a trash can.

In summary, it only makes sense to allow customers to choose in which format he or she receives the monthly statement. Please allow MEA to join the 21st century and 'go paperless'.

Thank you.
Lisa
MEA customer

Type

Comments

Date Filed

10/4/2016

Tracking Number

TR1606191

Filed By

Lisa Torkelson

Entities

Certificate(s)

Means Received

Internet

Related Matters

TA476-18	Matanuska Electric Association - General Rule Revision (Paperless Billing)

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