Mission & Measures

 
Mission

The Regulatory Commission of Alaska assures viable utility and pipeline service is provided at just and resonable rates to consumers in Alaska.

Target # 1:
Review all utility and pipeline filings within applicable timelines.
Status # 1:
390 tariff filings were processed in FY2016, with one tariff filing taking effect by force of law due to the Commission’s failure to act within the statutory timeline.

Number of Tariff Filngs by Fiscal Year
2012
2013
2014
2015
2016
Pending (Beginning of FY)
184
56
45
49
57
Opened (During FY)
570
325
382
459
380
Closed (During FY)
698
336
378
451
390
Pending (End of FY)
56
45
49
57
47

Target # 2:
Review all utility and pipeline filings with applicable timelines.
Status # 2:
In addition to tariff filngs, the Commission must process docketed matters within applicable timelines. The Commission completed all docketed matters within applicable timelines. The only filing not processed within the applicable timeline is the tariff matter referenced above.

Number of U, P, and R Dockets by Fiscal Year
2012
2013
2014
2015
2016
Pending (Beginning of FY)
126
155
219
164
172
Opened (During the FY)
213
218
171
147
135
Closed (During the FY)
184
155
226
140
189
Pending (End of FY)
155
219
164
172
118

Target # 3:
Complete disposition of all informal complaints within established timelines.
Status # 3:
While there are no statutory or regulatory timelines for informal complaints proceedings, the Commission strives to resolve informal complaints expeditiously. In FY2016, 113 of 121 informal complaints were resolved within 30 days.

Number of Informal Complaints
2012
2013
2014
2015
2016
Total
334
231
133
138
126

Target # 4:
Participate in outreach opportunities to consumers.
Status # 4:
The Commission continued to participate in events to educate ratepayers about utility rates and services, participating in consumer protection education at four events and participating in two local seminars.


Docket and matter counts may differ slightly from counts in previous years due to corrections to data in the Commission’s case management system.


                                                                                                                                                        Updated: December 27, 2016



Date Issued: 11/19/2015